Frequently Asked Questions

 

How can I purchase jewelry from North Wind Silver?
I sell my unique, handmade jewelry via this website. I will update the website with new items as I finish them. Once new pieces are available, I will share them on my Instagram and Facebook pages. I highly recommend you follow me there for the latest notifications!

Payments
I accept most major credit cards.

Shipping
Available sale items are “ready-to-ship” pieces. I reserve a 7-day time frame from the date of payment to when pieces will be shipped, though it is highly likely that your jewelry will be shipped within 24 hours after purchase (outside of weekends and holidays).

I ship via USPS.

Please keep in mind that your jewelry is coming from Alaska. In my experience, once shipped, it takes an average of 10 or more days for your package to reach the lower 48 states.

Please contact me prior to purchase for international shipping rates!

Refunds
Refunds are at my discretion. I have a period of 15 business days of time where I will consider them.

Custom Orders
I cannot accommodate custom orders at this time.

Other Questions
If you have any questions, please feel free to email me at amanda@northwindsilver.com.